Coronavirus - Information for customers

Information about events in the context of the coronavirus

Due to the corona pandemic various measures and governmental orders have led to many events being canceled until the end of December 2020. The nationwide lockdown that started on November 2nd now also prohibits smaller events.

Promoters are working tirelessly trying to reschedule your events. In most cases rescheduling events to a later date will be possible. We will inform you straightaway. In this case your tickets remain valid.

Please note: We will contact you as soon as the promoters provide us with the necessary information. Please wait for e-mails from our customer service and refrain from contacting us individually.

We support the promoters' efforts to maintain the cultural diversity in Germany and kindly ask for your patience until we can provide you with new information. Please take into consideration that new event dates need to be coordinated with artists, locations and many more stakeholders.

Solidarity with promoters

The coronavirus pandemic poses a great challenge for the entire live entertainment industry. The survival of many promoters, artists and locations is under threat.

Many promoters have thus created solidarity events. You can help save the cultural diversity and show solidarity. By buying a ticket for a solidarity event you support promoters, artists and locations in these difficult times. That way they will be able to continue to offer you a variety of events after the end of the corona pandemic.

General government information

You can find up-to-date information about the coronavirus from the Ministry of Health.